Adding A New Non-Conformance Report (NCR)

Click here to view the "Adding a Non-Conformance Report" Video

Note: Some fields may be missing or labeled differently in your database if your Admin has customized the Non-Conformance Report.

Customizing your Non-Conformance Report

To customize a field in your Non-Conformance Report, hover next to the field name and click the pencil icon. This lets you change the label to better suit your organization’s needs.

Your Non-Conformance Report can also be customized within Team Settings. For more information,

click here.

Within Team Settings, you can: 

• Change the module name and icon
• Update e-signature settings
• Modify the abbreviation in the list view
• Hide or require specific fields

Can't customize the NCR? That's because your not an Admin.  See Isolocity's User Permissions, here.

Creating a Non-Conformance Report

Step #1

Click here to access the "CAPA" sub-menu.

Step #2

Click "Non-Conformance".

Step #3

Click "Create Report".

Step #4

Complete the "Administrative Details" section by completing the following fields:

• Report #
• Target Completion Date

Step #5

Complete the "Owners" section by completing the following fields:

• Owners (those who can edit the report)
• Subscribers (those who can only view the report)
• Process Owners
• QA Reviewers
• Departments

Step #6

Complete the "Part A (Initiator)" section by completing the following fields:

• Source
• Error Code
• Lot #
• Part ID
• Quantity Affected
• Description
• Immediate Action

Step #7

Click "Create Report" to save your progress.

Step #8

Complete the Root Cause Analysis by completing the following fields:

• Root Cause Determined?
• Root Cause Assessment
• Perform a 5-Why Analysis and/or Fishbone Analysis

Step #9

Assign tasks to users using the "Implementation Plan" section.

Step #10

Complete the "Part B (Quality or Qualified Person)" section by completing the following fields:

• Severity
• Corrective Action Report Required?
• Disposition
• Short/Long Term Corrective Actions

Step #11

Complete the "Processes Affected" section by completing the following fields:

• Cost of Quality ($)
• Effect on Other Processes

Step #12

Click "Save & Close" to finalize the report.

Step #13

Click here to download a PDF of your report.