1. How do I access the organization settings?

    • To access the organization settings, click on your profile picture or initials, then select "Organization Settings" from the quick-start menu.

  2. What information can I update in the organization settings?

    • You can update the organization name, timezone, logo, currency, display mode, document validity, contact information, and more.

  3. How do I update the organization name?

    • Enter the new organization name in the "Organization Name" field in the organization settings and save the changes.

  4. What is the purpose of setting a timezone in the organization settings?

    • The timezone set in the organization settings will be reflected on PDF downloads and other time-sensitive data within the system.

  5. How do I upload an organization logo?

    • Click "Choose File" in the organization settings to upload a logo for your organization. This logo will appear on documents and reports.

  6. What should I consider when selecting a currency for the organization?

    • The currency selected in the organization settings will be used for calculating the cost of quality and other financial metrics within the system.

  7. What is the display mode setting in the organization settings?

    • The display mode setting allows you to choose between "Standard" and "Batch" modes for the Inspections module, depending on your operational needs.

  8. How do I set document validity in the system?

    • Enter the document validity period (in days) in the designated field to customize the footer information on your PDFs.

  9. Can I enable password expiry for my organization?

    • Yes, you can enable password expiry in the organization settings, requiring users to change their passwords every 90 days.

  10. How do I enable account lockout after failed login attempts?

    • In the organization settings, you can enable a feature that temporarily locks users out of their accounts after five incorrect login attempts.

  11. How do I manage global email notifications for all users?

    • You can turn global email notifications on or off for all users in the organization settings, affecting how notifications are sent throughout the organization.

  12. What should I enter in the primary contact information fields?

    • The primary contact information fields should include the name, email, phone number, and role of the main contact person for the organization.

  13. Can I add a secondary contact in the organization settings?

    • Yes, you can add a secondary contact, including their name, email, phone number, and role, in the organization settings. This is optional.

  14. What happens if I don't save changes made in the organization settings?

    • If you don’t save your changes, any updates made to the organization settings will not be applied and will be lost.

  15. How do I ensure my organization’s settings are up to date?

    • Regularly review and update the organization settings to ensure all information, such as contacts and timezones, is current.

  16. What is the impact of changing the display mode to "Batch"?

    • Changing the display mode to "Batch" is recommended for users doing inspections on large quantities of products, as it increases efficiency in the Inspections module.

  17. Can I customize the document validity period for different types of documents?

    • The document validity period set in the organization settings will apply universally. For different validity periods, consider specifying them within individual documents.

  18. What should I do if the organization settings do not save correctly?

    • If the settings do not save, try refreshing the page, or logging out and back in. If the issue persists, contact technical support.

  19. How do I revert changes in the organization settings?

    • Before saving, you can cancel any changes made. After saving, changes must be manually reverted by re-entering the previous settings.

  20. Can I control user access to certain organization settings?

    • Access to organization settings is typically controlled by user roles and permissions. Ensure only authorized users can make changes.

  21. How do I deactivate global email notifications temporarily?

    • You can temporarily turn off global email notifications in the organization settings and turn them back on when needed.

  22. What is the role of the secondary contact in the organization settings?

    • The secondary contact serves as an additional point of contact for the organization, which can be useful for communication or emergency purposes.

  23. How do I configure settings for multi-language support in the organization settings?

    • Multi-language support settings are usually managed in user profiles rather than organization settings. However, you can standardize language settings by instructing users.

  24. Can I set different currencies for different departments within the organization?

    • The currency setting in the organization settings is typically applied organization-wide. If different currencies are needed, this may require custom configurations.

  25. How do I manage settings related to security and user access in the organization settings?

    • Security-related settings, such as password expiry and account lockout, can be managed within the organization settings to enhance user account protection.