Welcome to Isolocity's Support

How do I access the recent activity section?

• To access the recent activity section, click on your profile picture or initials in the top right corner and select "Recent Activity" from the quick-start menu.

What can I view in the recent activity section?

• The recent activity section allows you to view your recent actions within the system, including completed tasks and updates.

How do I search for a specific activity?

• You can search for a specific activity by ID or keyword in the search bar located in the recent activity section.

Can I filter the recent activity list by type?

• Yes, you can narrow down the list to show only specific types of activities by selecting the activity type filter.

How do I search for activities within a specific date range?

• You can select a date range in the recent activity section to display activities within that specified timeframe.

What should I do after setting my search criteria?

• After setting your search criteria, click "Search" to display the results based on your filters and search terms.

Is it possible to view more details about a specific activity?

• Yes, you can click on an activity in the list to view more detailed information about the task or action taken.

How do I export my recent activity log?

• Please contact a Support Agent if you require a recent activity log

Can I view other users' activities in the recent activity section?

• The recent activity section shows all the recent actions taken

How frequently is the recent activity log updated?

• The recent activity log is updated in real-time or at regular intervals to reflect the latest actions taken in the system.

What happens if I cannot find a specific activity in the log?

• If you cannot find a specific activity, try adjusting the search filters or expanding the date range. If the issue persists, contact support.

How do I troubleshoot missing activities in the recent activity section?

• Ensure your search criteria are correct and that no filters are inadvertently hiding the activity. If needed, contact support for assistance.

Can I customize which activities are tracked in the recent activity log?

• The Activity log tracks all recent activities

How long are activities retained in the recent activity log?

• The retention period for activities is for the lifetime of the database

What should I do if the recent activity section is not loading correctly?

• If the section is not loading, try refreshing the page or clearing your browser cache. If the issue persists, contact support.

Can I access the recent activity log from different devices?

• Yes, you can access the recent activity log from any device by logging into the system and navigating to the recent activity section.

Is it possible to restore a previous state of an activity?

• Depending on the system's capabilities, some activities may be reversible. Check with your system administrator for options.

How do I report an issue with an activity in the log?

• If you notice an issue with an activity, report it to your system administrator or support team with the relevant details.

How do I ensure my recent activities are secure?

• Ensure your account is secure with a strong password, and regularly review the recent activity log for any unauthorized actions.

Can I integrate the recent activity log with other reporting tools?

• Depending on your system, there may be options to integrate the activity log with other reporting or business intelligence tools.

How do I filter activities by user or department?

• If allowed by the system, you can filter activities by user or department within the recent activity section.

What should I do if I need to audit recent activities?

• For auditing purposes, export the recent activity log and review it for compliance and accuracy. Contact your administrator for more advanced auditing tools.