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What does it mean to inactivate a user in the Isolocity system?

• Inactivating a user means that the user will no longer have access to the Isolocity system, and their account will be archived. This action is used when a user leaves the organization or no longer requires access to the system(How to Inactivate a User).

How do I begin the process of inactivating a user in Isolocity?

• To start, log in to the Isolocity system, navigate to the "Users And Teams" sub-menu, and click on "User Manager". From here you would select from the list view the user you would like to make Inactive. In the next step you will be able to make the user “Inactive” at the top of the page.

What steps are involved in inactivating a user?

• The steps include:

  1. Navigate to the "Users And Teams" sub-menu.

  2. Click "User Manager."

  3. Select the user you wish to inactivate.

  4. Click "Archive" to inactivate the user(How to Inactivate a User).

What happens to a user's data when they are inactivated?

• When a user is inactivated, their account is archived, and they lose access to their database. However, their data remains stored in the system and can be accessed by administrators if needed(How to Inactivate a User).

Can I view inactivated users after they have been archived?

• Yes, you can view a list of inactivated users by clicking on "View Archived Users" in the User Manager. This allows you to see which users have been archived and manage their status(How to Inactivate a User).

How do I re-activate an inactivated user?

• To re-activate a user, navigate to the "Archived Users" section, select the user you wish to re-activate, and restore their account. This will grant them access to the system again(How to Inactivate a User).

What should I consider before inactivating a user?

• Before inactivating a user, ensure that all their tasks have been reassigned, and their access to the system is no longer necessary. Additionally, confirm that their data has been properly archived(How to Inactivate a User).

Can an inactivated user be assigned new tasks?

• No, once a user is inactivated, they cannot be assigned new tasks. All their existing tasks should be reassigned before inactivation(How to Inactivate a User).

What happens if I accidentally inactivate the wrong user?

• If you inactivate the wrong user by mistake, you can immediately re-activate their account by going to the "Archived Users" section and restoring their status(How to Inactivate a User).

How do I ensure compliance with company policies when inactivating a user?

• Follow your organization’s procedures for offboarding users, including ensuring that their access is no longer needed and that all relevant data is securely archived before inactivation(How to Inactivate a User).