FAQs for "Adding a New Training Program"


1. What is the purpose of creating a new training program in Isolocity?
A: A new training program serves as a structured framework to deliver, manage, and track employee training. It ensures employees acquire necessary skills, knowledge, and compliance certifications relevant to their roles, standardizing training across the organization for consistency and effectiveness.


2. How do I begin creating a new training program?
A: Log in to Isolocity, navigate to the "Training Programs" section from the main dashboard, and click "Create Training Program" to open the setup interface.


3. What information do I need to provide when setting up a training program?
A: You need to provide:

  • Title: Name of the training program

  • Format: Delivery method (e.g., online, in-person)

  • Status: Active or inactive

  • Training Type: Category for organizing training

  • Employee Group: Group/department participating (not required for document-related training)

  • Training Description: Detailed description of the program

  • Relevant Files: Supporting documents or materials

  • Test Inclusion: Optionally include a test to assess understanding


4. How do I select the appropriate format for a training program?
A: Choose the format based on content and participant needs, e.g., online for scalable learning or in-person for hands-on training.


5. Why is it important to set the status of the training program correctly?
A: The status controls availability. "Active" programs are accessible to participants, while "Inactive" programs may be under development or no longer in use.


6. How do I select the Training Type when creating a program?
A: Choose a predefined Training Type or create a new one. The type helps categorize the program for better tracking and organization.


7. How do I assign the program to an Employee Group?
A: Assign the program to an Employee Group by sending out the Activity.


8. What should I include in the Training Description?
A: Include program objectives, content, expected outcomes, duration, and prerequisites. Clear descriptions set expectations and encourage engagement.


9. Why is it important to upload relevant files when creating a training program?
A: Files provide participants with necessary resources, supporting learning and enhancing understanding.


10. How do I include a test in the training program?
A: Select a test or checklist prior to creation. Choose an existing test from the dropdown. Tests assess participants’ understanding and completion of learning objectives.


11. What is the purpose of setting a minimum passing score for the test?
A: It ensures participants meet a required level of understanding before completing the training.


12. How do I determine the maximum number of test attempts allowed?
A: Set based on training importance. Limiting attempts encourages preparation, while multiple attempts allow learning from mistakes.


13. What does it mean to randomize test questions?
A: Each participant receives different questions or orders, reducing cheating and ensuring genuine learning.


14. How do I select the appropriate Employee Group for the training?
A: Consider roles and responsibilities. Grouping employees by department, role, or project team ensures the right participants are enrolled.


15. How do I set the status of the training program to active?
A: After entering all required details, the program status is automatically set to "Active."


16. How do I manage the tests included in a training program?
A: Manage tests via the Test Builder, where you can create questions, set passing criteria, and configure settings to reflect training content.


17. How do I customize the training program checklist?
A: Drag and drop form elements to create steps or tasks participants must complete, ensuring all required activities are tracked.


18. Why is it important to include detailed descriptions in test questions?
A: Detailed descriptions clarify questions, reduce confusion, and improve reliability of test results.


19. How do I ensure that the training program aligns with organizational goals?
A: Ensure content addresses key competencies, regulatory requirements, and strategic objectives. Review and update regularly to reflect changes.


20. How do I handle the integration of external content into a training program?
A: Upload files or link to external resources, ensuring relevance and complementing internal materials.


21. What should I do if I need to update an existing training program?
A: Navigate to the program, make necessary changes (content, modules, tests), and reactivate if it was inactive during editing.


22. How do I assess the effectiveness of a training program?
A: Analyze test results, participant feedback, and performance improvements to refine content and delivery methods.


23. Can I duplicate a training program for use with a different group?
A: No, but the same training program can be assigned to multiple documents.


24. How do I ensure that the training program is completed on time by all participants?
A: Set deadlines, send reminders, monitor progress, and involve supervisors to follow up with participants.


25. What are the next steps after a training program is completed?
A: Assign the completed training program to a Training Activity for tracking and reporting.