QUESTION: The expired certificate appears retained in Isolocity when the supplier uploads the new one. Would you recommend that we remove it or kept it to show the history?
ANSWER: This depends on the context and industry regulations but generally we recommend that you keep the expired certificate if maintaining a history of supplier compliance is required for audits, regulatory purposes, or internal quality control. Retaining historical records can provide evidence of past compliance and help identify patterns or trends in supplier performance. You could remove or archive the expired certificate if there is a risk of confusion or clutter in the system. In this case, ensure that you save a copy outside of Isolocity to ensure it is available if needed without being visible alongside current certificates.