Welcome to Isolocity's Support

QUESTION: What permissions do the different user roles have? ANSWER: Please see the attached document explaining each of the User Roles & what they ...

QUESTION: How do i know how to categorize something as a activity, equipment or part? ANSWER: A Part is classified as either a raw material or finished ...

QUESTION: What are each of the elements that can be added into "Training Checklist"? ANSWER:  There are eight different elements that can be ...

QUESTION: What does the "Process Function Requirements" and "Class" field refer to in PFMEA? ANSWER: Process Function Requiremen...

QUESTION: Why can't a user sign off on a document/CAPA/planning report? ANSWER:   This is likely because they do not have owner access to the appli...

QUESTION:  Does the document validity statement refer to the concept of printing/downloading a document or the document itself? ANSWER:  The document...

QUESTION: When a new version of a document is created is the previous version automatically archived and can be found in the archived section? ANSWER:  ...

QUESTION: When the previous version is made obsolete are we able to have access to those obsolete versions? ANSWER:  Admin level users and document owne...

QUESTION: I accidentally started a new revision of a document, how can I undo it? ANSWER: You can revert a revision by approving all the document stages...

QUESTION: Why can't a user create an inspection? ANSWER: Your organization may have a setting enabled that allows "only authorized users to ope...