Video Link:    FAQ: Understanding Azure AD & SSO in Isolocity


 FAQ: Understanding Azure AD & SSO in Isolocity

  1. What is Azure Active Directory (Azure AD)?
     It is Microsoft’s cloud-based identity and access management service that helps organizations control access to resources like Microsoft 365, Azure, and third-party apps like Isolocity.

  2. What is Azure SSO?
     Azure Single Sign-On (SSO) allows users to sign in once and access multiple applications without re-entering their credentials.

  3. What can Azure AD help manage in Isolocity?
     It helps provision new users, inactivate removed users, and assign roles based on Azure groups or default organization settings.

  4. Which third-party applications can Azure AD integrate with?
     Azure AD integrates with thousands of apps, including Isolocity.

  5. How are new users handled through Azure AD in Isolocity?
     New users created in Azure are automatically provisioned in Isolocity.

  6. What happens to users removed through Azure AD?
     They will be inactivated in Isolocity.

  7. How are roles assigned to users in Isolocity when using Azure AD?
     Roles are assigned based on either the default role in organization settings or via Azure groups.

  8. What are the five user roles in Isolocity?
     Admin, Manager, User, Production User, and Employee.

  9. What is the Admin role in Isolocity?
     A paid role with full access to all modules and the ability to create new users in Azure.

  10. What is the Employee role in Isolocity?
     A free role used for viewing documents and completing training.

  11. What are the prerequisites for Azure AD integration in Isolocity?
     You need an Azure AD account, an Azure admin account, and an Isolocity admin user to perform the setup.

  12. What happens if the linked admin account is inactivated or downgraded?
     User synchronization will be interrupted.

  13. What team assignment applies to new users in Isolocity via Azure AD?
     Users are assigned to the default team listed in Isolocity.

  14. How can users be added to multiple teams?
     Navigate to User Manager in Isolocity and assign additional teams manually.

  15. Where do you begin Azure AD setup in Isolocity?
     Click your initials or profile picture, then go to Organization Settings.

  16. Where is the default team and role set in Isolocity?
     In the Single Sign-On section under Organization Settings.

  17. What are the sync options under the Active Directory section?
     You can choose between syncing users and groups, or users only.

  18. Why is syncing users and groups recommended?
     It allows roles to be assigned in Azure and reflected in Isolocity.

  19. How do you authenticate with Azure from Isolocity?
     Click Authenticate with Azure and follow the Microsoft login prompts.

  20. What name might appear during permission requests in Azure?
     CJB Consulting Limited, which is the parent company of Isolocity.

  21. Where do you assign users and groups in Azure?
     In the Azure Portal > Enterprise Applications through Microsoft Entra ID.

  22. How often does Isolocity automatically sync with Azure AD?
     Once per day.

  23. How can you manually trigger a user sync in Isolocity?
     Click the Refresh Users button in Organization Settings.

  24. Can Azure SSO be used without Azure AD integration?
     Yes, as long as the Isolocity email matches the Microsoft email.

  25. How do you enforce sign-in using Azure SSO?
     Contact support@isolocity.com for assistance with activation.